Shipping policy

Shipping Policy for Wild Lilly Cosmetics

Thank you for choosing Wild Lilly for your cosmetic needs! We want to ensure that your shopping experience is as seamless as possible, and our Shipping Policy is designed to provide you with all the information you need regarding the shipping of your orders.

1. Order Processing Time:

  • All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving payment verification.
  • During high-demand periods, processing times may be extended, and we appreciate your patience.

2. Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer standard shipping options with estimated delivery times based on your location.
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances or carrier issues.

3. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order's progress and estimated delivery date.

4. Shipping Locations:

  • We currently offer shipping within the United States. For international shipping inquiries, please contact our customer support at info@wildlilly.co

5. Lost or Stolen Packages:

  • Wild Lilly is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier and file a claim. Additionally, reach out to our customer support for assistance, and we will do our best to help you.

6. Customs and Duties (for International Orders):

  • International customers are responsible for any customs and import duties that may apply. Wild Lilly is not responsible for any delays or additional charges caused by customs.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. Wild Lilly is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Contact Information:

  • If you have any questions about your order, shipping, or any other inquiries, please contact our customer support team at 
  • info@wildlilly.co

We appreciate your business and are committed to providing you with quality products and excellent service. Thank you for choosing Wild Lilly Cosmetics!

Last Updated: 05/08/25